zita7's Privacy Policy

Your personal information is completely safe with us. This document clearly describes how zita7 collects, uses, and protects your information.

Last Updated: 2026

Introduction

zita7 places the highest importance on the privacy of players in Bangladesh. When you use our platform, you voluntarily share certain information with us. This Privacy Policy ("Policy") describes what information zita7 collects, why it collects it, how it is used, and how that information is kept secure.

By using our services, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

This Policy applies together with our Terms and Conditions. You are encouraged to read and understand both documents.

1

What Information We Collect

zita7 only collects information that is necessary to operate our services smoothly and to provide you with a secure experience. The types of information collected are detailed below.

Identity Information

Name, date of birth, national ID number (for identity verification), and contact address provided at registration.

Contact Information

Email address and mobile number — used for account verification, transaction notifications, and support.

Financial Information

Partial details of the payment methods used for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account). Full PINs or passwords are never stored.

Technical Information

IP address, browser type, device identity, operating system, and information about time spent on the platform.

Gaming Activity Information

Betting history, win and loss records, preferred games, bonus usage, and session-related information.

Communication Records

Records of your conversations with our support team via live chat or email.

2

Methods of Data Collection

zita7 collects information in the following ways:

  • Direct Collection: When you create an account, fill out forms, request deposits or withdrawals, or contact support.
  • Automated Collection: Information about your browsing activity through cookies, web beacons, and similar technologies.
  • Payment Processors: Limited data exchange with bKash, Nagad, Rocket, Upay, or banks during the transaction verification process.
  • Identity Verification Services: Through trusted third parties for account security and fraud prevention.
3

How We Use Your Information

Collected information is used only for specific and legitimate purposes. zita7 uses your information for the following:

  • To create, manage, and secure your account.
  • To process financial transactions, including deposits and withdrawals.
  • To provide and manage bonuses, rewards, and promotional offers.
  • To provide 24/7 customer support.
  • To prevent fraud, money laundering, and illegal activity.
  • To manage responsible gaming protections and enforce gaming limits.
  • To improve service quality and personalize the user experience.
  • To meet applicable legal obligations.
4

Cookies & Tracking Technologies

zita7 uses cookies and similar tracking technologies to improve your platform experience. Cookies are small data files stored in your browser.

Types of cookies we use:

Essential Cookies

Required for the core functionality of the platform. Used to maintain login sessions, security verification, and transaction processing.

Functional Cookies

Help remember your preferences, language settings, and gaming choices, making your experience more personalized.

Analytics Cookies

Collect platform usage statistics — helping us understand which sections are used most and where improvements are needed.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some platform functionality.

5

Data Sharing & Disclosure

zita7 never sells your personal information or shares it with third parties for advertising purposes. Information may be disclosed only in the following limited circumstances:

  • Service Providers: Trusted partners for payment processing (bKash, Nagad, Rocket, Upay, banks), identity verification, and technical infrastructure management — only the necessary information is shared.
  • Game Providers: Minimum technical information with software providers such as Pragmatic Play, Spribe, and JILI for managing gaming sessions.
  • Legal Obligations: When required to comply with a lawful request from a competent authority or a court order.
  • Fraud Prevention: To assist in investigating money laundering or other serious financial crimes.
  • Business Transfer: In the event of a business merger or acquisition, however the new ownership will be required to maintain the same privacy standards.
6

Data Security Measures

zita7 applies industry-standard security measures to protect your information. SSL encryption is active on this platform, encrypting all data exchanged between you and our servers.

SSL Encryption

256-bit SSL protection for all data transfers.

Firewall Protection

Advanced firewall and intrusion detection systems.

Access Controls

Strict access controls ensure only authorized staff can view information.

Regular Audits

Regular evaluation and updates of security measures.

No one can guarantee complete security on the internet. However, zita7 is committed to making every effort to protect your information and to minimizing any potential risks.

7

Data Retention Period

zita7 retains your information only for as long as necessary or legally required. The general policy is as follows:

  • Active Account Data: For as long as the account remains active and for the applicable legal period after the account is closed.
  • Financial Transaction Records: Retained for the period required under financial regulations.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies expire after a set period.
  • Support Communication Records: Retained for a limited period to improve customer service quality.

At the end of the retention period, information is securely deleted or anonymized.

8

Your Rights & Choices

zita7 believes you should have control over your own information. You may exercise the following rights:

Right to Access

Contact us to find out what information we hold about you.

Right to Correction

You may request correction of any inaccurate information in your records.

Right to Deletion

In certain circumstances you may request deletion of your information, though this may not be fully possible where legal obligations exist.

Right to Restrict Processing

You may request that the use of your information be restricted for specific purposes.

To exercise these rights, email [email protected] or contact us via our 24/7 live chat.

9

Protection of Minors

zita7's services are intended only for those aged 21 and above. We do not knowingly collect any information from minors. If we become aware that a minor has used our platform, their account will be closed immediately and any collected information will be deleted.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

10

Policy Changes

zita7 may update this Privacy Policy from time to time — for example, when changes are made to the service, new technology is added, or legal requirements change. The "Last Updated" date at the top of the Policy will be changed after each update.

For significant changes, we will notify you by email or through a notification on the platform. Continued use of our services after changes means you agree to the updated Policy.

Previous versions of this Policy are kept on file and will be provided upon request.

11

Third-Party Links & Limitations

Our platform may contain content from game providers such as Pragmatic Play, Spribe, and JILI. These third-party providers have their own privacy policies and we are not responsible for their data practices.

zita7 shares only the information essential to delivering the service with third parties and verifies their security standards. Data protection agreements are maintained with each partner.

12

Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide support in Bengali and English 24/7.

Contact Methods

Live Chat: Get direct support 24/7
Response Time: Within 1 hour

We are always committed to fulfilling your privacy requests. A response will be provided as quickly as possible after your identity has been verified.

Want to Know More?

Read our Terms and Conditions and Responsible Gaming page — stay safe, play responsibly.